6.1 Purchase of the Provider’s “Premium Tours”
- Conclusion of contract: If the user wants to purchase premium tours on the platform that are subject to a fee, he/she can place a binding order on the platform within the scope of the tour description or purchase the premium tours in the App Store/Google Play Store via the provider’s app. In view of the purchases of a premium tour in the App Store, the general terms and conditions of Apple (http://www.apple.com/legal/internet-services/itunes/us/terms.html) are applicable in addition to these general terms and conditions. In view of the purchases of premium tours in the Google Play Store, the general terms and conditions of the Google Play Store (https://play.google.com/intl/en_en/about/play-terms.html) are applicable in addition to these general terms and conditions.
- For purchases on the provider’s platform the following terms apply: By uploading the premium tours the provider makes a binding offer for a conclusion of contract for those services. The user has to be signed-in or registered on the platform in order to purchase them.
- As soon as the user has decided on a premium tour he/she can select it by clicking on the button [Unlock Tour] and is then forwarded to an overview of his/her purchases and to the page “Choose payment method”. The selection can be cancelled by clicking on the [Return]-button. On the page “Choose payment method” the total price is displayed. To complete the purchase the user has to choose a payment method. Depending on the selected payment method the user either has to enter his/her credit-card data and click on the [Purchase] button by which the sales contract becomes legally binding, or he/she is forwarded to PayPal where the contract becomes legally binding by confirming the payment order.
- Saving the order: The provider saves the order and the entered order information. The provider sends an order confirmation/invoice via email containing all order information and the general terms and conditions to the user. The user can view his/her passed orders in his/her profile at any given time.
- Statutory warranty rights: For the provider’s goods the statutory warranty rights are applicable for the consumer.
- Revocation instruction: In case you are an entrepreneur in the sense of § 14 of the German Civil Code [BGB] and act in execution of your commercial or freelancing activity when concluding the contract, the right of revocation does not exist.
6.2 Conclusion of Pro subscriptions
- Conclusion of contract: If the user wants to buy a subscription on the platform, he/she can place a binding order on the order page of Pro subscription on the web or buy the subscription in the App Store/Google Play Store via one of the provider’s app. In view of purchases in the App Store, the general terms and conditions of Apple (http://www.apple.com/legal/internet-services/itunes/us/terms.html) are applicable in addition to these general terms and conditions. In view of the purchases of premium tours in the Google Play Store, the general terms and conditions of the Google Play Store (https://play.google.com/intl/en_en/about/playterms.html) are applicable in addition to these general terms and conditions.
- For subscriptions on the provider’s platform the following terms apply: By uploading the premium tours the provider makes a binding offer for a conclusion of contract for those services. The user has to be signed-in or registered on the platform in order to purchase them.
- As soon as the user has decided on a Pro or Pro+ subscription he/she can select it by clicking on the button [Become Pro] / [Become Pro+] and is then forwarded to the page “Choose payment method”. On the page “Choose payment method” the subscription price of the order is displayed. The selection can be undone by clicking on the “close” button [X]. To complete the purchase the user has to choose a payment method. Depending on the selected payment method the user either has to enter his/her credit-card data and click on the [Buy] button by which the sales contract becomes legally binding, or he/she is forwarded to PayPal where the contract becomes legally binding by confirming the payment order. Moreover, there is the possibility to redeem a voucher by entering the voucher code and clicking on the button [Redeem] whereby is deducted from the total price. For the possible balance the user has to select a payment method as per the above-mentioned process.
- Saving the order: The provider saves the order and the entered order information. The provider sends an order confirmation/invoice via email containing all order information and the general terms and conditions to the user. The user can view his/her passed orders in his/her profile at any given time.
- Statutory warranty rights: For the provider’s goods the statutory warranty rights are applicable for the consumer.
- Revocation instruction: In case you are an entrepreneur in the sense of § 14 of the German Civil Code [BGB] and act in execution of your commercial or freelancing activity when concluding the contract, the right of revocation does not exist.
6.3 Revocation
Cancelation Policy
Every natural person who concludes a legal transaction for the purpose mostly not related to his/her work in a commercial or self-employed capacity is included in the term “consumer”.
Right of Revocation
You have the right to revoke this contract within fourteen days without stating any reasons. The revocation period is fourteen days starting from the day of the conclusion of contract. In order to execute your right of revocation you have to inform us (Outdooractive GmbH & Co. KG, Missener Straße 18, DE-87509 Immenstadt, phone: 0049 832380060, fax: 0049 83238006190, email: info@Outdooractive.com) via an unequivocal declaration (e.g. via a postal letter, fax or email) stating your decision to revoke this contract. You can use the attached revocation-form template. This, however, is not obligatory. In order to comply with revocation period it shall be sufficient to send the message containing the execution of the revocation right before the end of the revocation period.
Consequences of Revocation
In case you revoke the contract we will have to repay all payment which we received from you including the delivery costs (with the exception of additional costs that arise because you chose a different kind of delivery than the standard delivery offered by us) promptly and not later than within fourteen days after the receipt of the revocation message of this contract. For the repayment we use the same payment method that you used with the original transaction, unless we agreed on something different; we will in no way charge you any fees for these repayments.
Revocation-Form Template
(If you want to revoke the contract, please fill out this form and send it back to us.)
To
Outdooractive GmbH & Co. KG
Missener Straße 18
DE-87509 Immenstadt
Fax: 0049 83238006190
Email: info@outdooractive.com
I/We (*) hereby give notice that I/we (*) withdraw from my/our contract of sale of the following goods (*)/provision of the following services (*)
_____________________________________________________
Ordered on (*)/received on (*)
____________________________________________________
Name of the consumer(s)
____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (not necessary on electronic message)
_____________________________________________________
Date (*) Please delete as applicable
The user explicitly agrees that the provider starts with the execution of its services before the end of the revocation period. The user is aware that he/she loses his/her revocation right by agreeing to the start of the execution of the contract.
- Prices: All indicated prices are final prices, i.e. they include all price components including the statutory VAT.
- Conditions of payment: The payment is optionally made by credit card, PayPal or a voucher.
- Credit card: With the placement of his/her order the user simultaneously transmits his/her credit card data. After the legitimation of the user as legally entitled card owner, the provider demands the initiation of the payment transaction from the credit-card company directly after the placement of the order. The payment transaction is executed automatically and the user’s credit-card is debited.
- PayPal: When the payment method via PayPal is chosen, the invoice amount is paid via the online payment provider PayPal. For this purpose the user is forwarded to the website of PayPal, www.paypal.de. The user has to be registered or has to register, legitimate with his/her access data on PayPal and confirm the payment order to the provider. The payment is effected immediately after the conformation of the user via his/her PayPal account. The “PayPal- Terms of Use” (www.paypal.com) are applicable of PayPal (Europe) S.à r.l. & Cie, S.C.A. in their respective current version. The contents of the premium tours are available directly after the payment confirmation on the part of PayPal.
- Voucher: As far as the user has a voucher code, he/she can pay by entering the code in the appropriate input box.
- Customer Service: If you have questions or complaints, please feel free to contact our customer service via service@outdooractive.com.
- OS platform: The EU commission has implemented an internet platform for the online-settlements of disputes (“OS platform”) between companies and consumers. The OS platform is available via http://ec.europa.eu/consumers/odr/. We are obligated to settle disputes involving consumers in front of a consumer arbitration board. For that purpose, consumers can turn to the Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V. [General Consumer Arbitration Board], Straßburger Straße 8, DE-77694 Kehl, http://www.verbraucher-schlichter.de.
6.4 Prices and Conditions of payment
- Prices: All indicated prices are final prices, i.e. they include all price components including the statutory VAT.
- Conditions of payment: The payment is optionally made by credit card, PayPal or a voucher. Credit card: With the placement of his/her order the user simultaneously transmits his/her credit card data. After the legitimation of the user as legally entitled card owner, the provider demands the initiation of the payment transaction from the credit-card company directly after the placement of the order. The payment transaction is executed automatically and the user’s credit-card is debited. PayPal: When the payment method via PayPal is chosen, the invoice amount is paid via the online payment provider PayPal. For this purpose the user is forwarded to the website of PayPal, www.paypal.de. The user has to be registered or has to register, legitimate with his/her access data on PayPal and confirm the payment order to the provider. The payment is effected immediately after the conformation of the user via his/her PayPal account. The “PayPal- Terms of Use” (www.paypal.com) are applicable of PayPal (Europe) S.à r.l. & Cie, S.C.A. in their respective current version. The contents of the premium tours are available directly after the payment confirmation on the part of PayPal. Voucher: As far as the user has a voucher code, he/she can pay by entering the code in the appropriate input box.
- Customer Service: If you have questions or complaints, please feel free to contact our customer service via service@outdooractive.com.
- OS platform: The EU commission has implemented an internet platform for the online-settlements of disputes (“OS platform”) between companies and consumers. The OS platform is available via http://ec.europa.eu/consumers/odr/. We are obligated to settle disputes involving consumers in front of a consumer arbitration board. For that purpose, consumers can turn to the Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V. [General Consumer Arbitration Board], Straßburger Straße 8, DE-77694 Kehl, http://www.verbraucher-schlichter.de.